Claims receivables, billed and administered.

We issue and administer invoices for independent-adjusting work performed on assigned insurance claims — carrying the original claim and invoice numbers through untouched, so the carrier can still match what lands on their desk.

Entity: RBS Claims LLC
Invoices from: billing@rbsclaims.com
Billing correspondence: ar@rbsclaims.com
Mail: 47 Pleasant Street, Ste BS
Northampton, MA 01060

What we do

We are the billing party on an invoice for work someone else performed.

Independent adjusting firms handle claims for carriers and bill for that work. Those receivables are assigned to RBS Claims LLC, which issues the invoice, administers payment and handles billing correspondence.

The adjusting work is performed by the firm already on your claim file. Assignment changes who bills and who is paid — not who did the work, what was done, or what it costs.

What arrives

RBS Claims LLC 47 Pleasant Street, Ste BS
Northampton, MA 01060

2InvoiceCCM-052465-01Issued 19 Aug 2026

Billed to	1Claim
Gulfstream Property & Casualty Attn: Claims Department	Claim no. H00101846 Insured: D. Whitfield Loss date: 06 Aug 2026

3Description	Amount
Adjusting fee — tier based	355.00
Administration	20.00
Mileage	7.25
Tax	30.94

Total due$413.19

4Remit to

RBS Claims LLC
ACH — Bank · Routing ········· · Account ·········
Check — payable to RBS Claims LLC
47 Pleasant Street, Ste BS, Northampton, MA 01060
Quote invoice CCM-052465-01

Payable to RBS Claims LLC per the assignment of this receivable. This invoice supersedes no other; the claim and invoice numbers are unchanged from issue.

Your claim numberPrinted exactly as you issued it, so the invoice matches the file already open on your desk.

The original invoice numberUnchanged from the adjusting firm's invoice. A rebrand is not a new charge.

The work, itemisedFees and disbursements exactly as the firm billed them. We do not add to the amount.

The remit-to blockThe only payment instruction we issue — ACH detail and the address for checks, both on the invoice itself.

Payment security

Check the invoice, not the email around it.

Invoice fraud works by intercepting a real billing relationship and substituting bank details. The four rules below are absolute on our side — any message that breaks one did not come from RBS Claims LLC, however convincing it looks.

01Bank details never change We do not email updated remit-to details. Not once, not ever, for any reason.

02Instructions live on the invoice Pay against the remit-to block printed on the document itself — nothing else.

03We never send a payment link There is no portal, no card payment and no site to log into to pay us.

04We do not pressure you No same-day demands, no threats about the claim. If in doubt, write to us before paying.

Common questions

Why is this from RBS Claims and not the adjusting firm?

The firm assigned its receivable to us. We bill and collect; they performed the work and remain on your claim file.

Has my claim or invoice number changed?

No. Both print exactly as originally issued — that is what lets you match the invoice to your file.

The amount looks wrong, or I want to query a line.

Write to ar@rbsclaims.com with the invoice number. The query goes back to the firm that raised the charge.

Can I pay by card, or through a portal?

No. ACH or check only. Both sets of details — bank and routing for ACH, the payable name and mailing address for checks — print on the invoice.

How do I confirm you received a payment?

Write to ar@rbsclaims.com with the invoice number and the date you paid.

Can invoices go to a different address at our office?

Yes. Tell us where billing should go and we will route future invoices there.

For adjusting firms

If your firm carries claims receivables and would rather have them issued and administered than chased in-house, write to ar@rbsclaims.com. Assignment does not change how your team works a file, and your invoice numbers and claim references carry through untouched.

ar@rbsclaims.com
47 Pleasant Street, Ste BS
Northampton, MA 01060